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Privacy Policy
Privacy Policy
This Privacy Policy explains how Ocean Liquidation (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website, create an account, or make a purchase from us. We are committed to handling your personal information responsibly, transparently, and in compliance with applicable data protection laws.
By using our website or placing an order with us, you agree to the collection and use of your information as described in this Policy. If you do not agree with any part of this Policy, please do not use our website or services. If you have any questions, please contact us at sales@oceanliquidation.com.
1. Who We Are
Ocean Liquidation Address: 121 N Rouse Ave, Bozeman, MT 59715, USA Phone: +1 (253) 232-2700 Email: sales@oceanliquidation.com
Ocean Liquidation operates an online wholesale liquidation store that sells surplus, overstock, and liquidation pallets to resellers, businesses, and entrepreneurs across the United States and worldwide.
2. Information We Collect
We collect personal information in the following ways:
Information you provide directly: When you create an account, place an order, contact us, or interact with our website, you may provide us with personal information including your full name, email address, phone number, billing and shipping address, company name, and any messages or correspondence you send us through our contact form, email, or other communication channels.
Payment information: When you make a purchase, payment is processed through our secure payment partners. We do not store full payment card details on our servers. We may retain transaction reference numbers, payment confirmations, and basic billing information for accounting, fraud prevention, and record-keeping purposes.
Order information: We collect details about the products you purchase, order values, order history, and any special instructions or communications related to your orders.
Automatically collected data: When you visit our website, certain information is collected automatically, including your IP address, browser type and version, device type and operating system, pages viewed, time spent on the site, links clicked, referring website URLs, and approximate geographic location based on your IP address.
Cookies and tracking technologies: Our website uses cookies and similar technologies for essential site functionality, analytics and performance monitoring, user preference storage, and where applicable, advertising and remarketing purposes. You can manage your cookie preferences through your browser settings. Please see Section 9 of this Policy for more information on cookies.
3. How We Use Your Information
Ocean Liquidation uses the personal information we collect for the following purposes:
To create and manage your customer account and provide access to our services. To process, fulfill, and ship your orders, including generating invoices, coordinating freight delivery, and providing order updates and tracking information. To communicate with you about your orders, answer your questions, and provide customer support. To send you service-related communications such as order confirmations, shipping notifications, and important account updates. To send you marketing communications about our products, promotions, and new inventory where you have provided consent or where we have a legitimate interest in doing so — you may opt out of marketing communications at any time. To improve our website, product listings, and overall customer experience through data analytics and performance monitoring. To detect, prevent, and investigate fraudulent transactions, abuse, unauthorized access, and other security incidents. To comply with our legal and regulatory obligations, including tax reporting, accounting requirements, and responses to lawful enforcement requests.
4. Legal Bases for Processing Your Information
Where data protection laws such as the General Data Protection Regulation (GDPR) apply to our processing of your personal information, we rely on one or more of the following legal bases:
Performance of a contract — processing your orders, managing your account, and fulfilling our obligations to you as a customer.
Legitimate interests — operating and improving our business, preventing fraud, analyzing website performance, and communicating with existing customers about relevant products and services, provided these interests are not overridden by your data protection rights.
Legal obligation — complying with applicable laws, regulations, court orders, and government enforcement requests.
Consent — where we rely on your consent for specific processing activities such as certain marketing communications or non-essential cookies, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing carried out before withdrawal.
5. How We Share Your Information
Ocean Liquidation does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:
Service providers and business partners: We work with trusted third-party service providers who assist us in operating our business, including website hosting and infrastructure providers, payment processors, email and communication service providers, analytics platforms, freight carriers and logistics companies, and customer support tools. These providers only receive the minimum personal information necessary to perform their services on our behalf and are required to protect your data in accordance with applicable laws.
Professional advisers: We may share information with our accountants, legal advisers, auditors, and business consultants where reasonably necessary for the operation and compliance of our business.
Legal and regulatory authorities: We may disclose your personal information when required to do so by law, regulation, court order, or government authority, or when we reasonably believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.
Business transfers: In the event that Ocean Liquidation is involved in a merger, acquisition, sale of assets, or restructuring of our business, your personal information may be transferred as part of that transaction. We will notify you if such a transfer occurs and a different privacy policy becomes applicable to your data.
6. International Data Transfers
Ocean Liquidation serves customers in over 150 countries worldwide. When you place an order or create an account with us, your personal information may be transferred to and processed in the United States, where our business is based, as well as in other countries where our service providers operate.
Where personal information is transferred from the European Economic Area (EEA), United Kingdom, or other jurisdictions with data transfer restrictions, we take appropriate safeguards to ensure your data is protected in accordance with applicable laws. This may include standard contractual clauses approved by the relevant authorities or other legally recognized transfer mechanisms.
By using our website and services, you acknowledge that your information may be transferred to and processed in countries outside your country of residence, including the United States.
7. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy our legal, accounting, and reporting obligations. The specific retention periods we apply are as follows:
Order and transaction records are retained for a minimum of seven years to comply with U.S. tax and accounting requirements. Account information is retained for as long as your account remains active and for a reasonable period thereafter in case you return as a customer. Communication records such as emails and contact form submissions are retained for up to three years. Website usage and analytics data is typically retained for up to two years in anonymized or aggregated form.
When your personal information is no longer required, we will securely delete or anonymize it in accordance with our internal data retention procedures.
8. Data Security
Ocean Liquidation takes the security of your personal information seriously. We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include secure HTTPS encryption for all data transmitted through our website, restricted access to personal information on a need-to-know basis within our organization, secure payment processing through PCI-compliant payment partners, and regular review of our security practices and procedures.
While we take every reasonable precaution to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and are not responsible for unauthorized access that occurs despite our reasonable security measures. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law.
9. Cookies & Tracking Technologies
Our website uses cookies and similar technologies including pixels and local storage to enhance your browsing experience and help us understand how our website is used. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies: essential cookies that are necessary for the website to function properly, including maintaining your shopping cart and enabling secure login; analytics cookies that help us understand how visitors interact with our website so we can improve performance and user experience; preference cookies that remember your settings and choices to personalize your experience; and marketing and advertising cookies that may be used to serve relevant advertisements and track the effectiveness of our marketing campaigns, where you have given consent.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse, delete, or be notified before cookies are set. Please note that disabling certain cookies may affect the functionality of our website and your ability to complete purchases. Where required by applicable law, we will seek your consent before placing non-essential cookies on your device.
10. Your Privacy Rights
Depending on your country of residence and applicable data protection laws, you may have the following rights with respect to your personal information:
Right of access — the right to request a copy of the personal information we hold about you.
Right to rectification — the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to erasure — the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose it was collected.
Right to restriction of processing — the right to request that we limit the way we use your personal information in certain circumstances.
Right to data portability — the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format where processing is based on consent or a contract.
Right to object — the right to object to the processing of your personal information where we rely on legitimate interests as our legal basis, including for direct marketing purposes.
Right to withdraw consent — where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at sales@oceanliquidation.com. We will respond to all legitimate requests within 30 days. In some circumstances we may need to verify your identity before fulfilling a request. If you are located in the European Economic Area or United Kingdom and believe we have not handled your request appropriately, you have the right to lodge a complaint with your local data protection authority.
11. Children’s Privacy
Our website and services are intended exclusively for adults and businesses. We do not knowingly collect, solicit, or process personal information from individuals under the age of 18. If you are a parent or guardian and believe that a minor has provided us with personal information without your consent, please contact us immediately at sales@oceanliquidation.com and we will take prompt steps to delete that information from our systems.
12. Third-Party Links
Our website may contain links to third-party websites, platforms, or services that are not operated or controlled by Ocean Liquidation. This Privacy Policy does not apply to any third-party websites. We are not responsible for the privacy practices, content, or security of third-party sites and encourage you to review the privacy policies of any external websites you visit through links on our platform.
13. Marketing Communications
If you have opted in to receive marketing communications from Ocean Liquidation, we may contact you by email with information about our products, promotions, new inventory, and special offers. You may opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in any marketing email we send you, or by contacting us directly at sales@oceanliquidation.com with a request to be removed from our marketing list. Please note that even after opting out of marketing communications, you will continue to receive transactional and service-related communications related to your orders and account.
14. Changes to This Privacy Policy
Ocean Liquidation reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Policy constitutes your acceptance of the updated terms.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Ocean Liquidation
Email: sales@oceanliquidation.com
Phone: +1 (253) 232-2700
Address: 121 N Rouse Ave, Bozeman, MT 59715, USA
We are committed to resolving any privacy concerns promptly and transparently. All inquiries will receive a response within 30 business days.